Is Comcast Xfinity any good?
Xfinity, the brand name Philadelphia-based Comcast introduced in 2010 for its internet, TV, and phone service, places No. 3 in our ratings of the Best Internet Service Providers of 2022 and No. 1 in the Fastest High-Speed Internet Service Providers of 2022.
Does Xfinity have bad customer service?
The 2016 Consumer Reports’ telecom service Ratings reported that Comcast was among the bottom dwellers in overall customer satisfaction. Frequent complaints about Comcast’s service include “stuffing” bills with unnecessary services, hidden service fees, outsized cancellation fees and improper credit checks.
Is Comcast a reputable company?
Overview. Comcast has a consumer rating of 1.39 stars from 337 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Comcast most frequently mention customer service, year contract and automated system problems.
Is Comcast terrible?
Comcast earned Consumerist’s “Worst Company in America” title twice, first in 2010 and again this year, 2014. It ranks at the very bottom of the American Consumer Satisfaction Index, underperforming even the rest of the cable industry, where “high prices, poor reliability, and declining customer service” are endemic.
Who is the best Internet provider?
Our Best Internet Service Providers Rating
- #1 AT Internet.
- #1 Verizon Internet.
- #3 Xfinity Internet.
- #4 Cox Internet.
- #5 Spectrum Internet.
- #5 Mediacom Internet.
- #7 Astound Broadband.
- #8 CenturyLink Internet.
What’s the difference between Comcast and Xfinity?
Comcast and Xfinity: the same but different As you can see, Xfinity and Comcast are different brands of the same company. Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal).
Is Comcast gaining or losing customers?
The company lost 382,000 residential and 26,000 business video customers to bring its total subscriber base down to approximately 18.55 million—17.84 million residential and 705,000 business. The company has now lost nearly 1.3 million total video subscribers in 2021.
Is xfinity 200 Mbps good?
If you’re planning to stream 4K video content and have multiple devices connecting to your network simultaneously, you should seriously consider investing in plans that can provide faster download speeds, such as 200 Mbps. That speed should work for even the most data-hungry households.
How do I complain to Comcast?
Comcast complaints contacts
- Visit Customer Care.
- Call Customer Care on 1 (800) 934-6489.
- Email Customer Care on [email protected].
- Tweet Comcast Customer Care.
- Tweet Comcast.
- Watch Comcast.
What is the best internet service for seniors?
List of the Best Internet Services for Seniors in 2022
- Xfinity – Best Bundling Options.
- AT – Best Variety of Internet Plans.
- Spectrum Internet® – Best Low Cost Internet for Seniors.
- CenturyLink – Best Customer Service.
- Cox – Best Technical Support.
Does Xfinity have a senior citizen discount?
Xfinity currently does not offer any senior citizen discounts, per se. Instead, they offer an Internet Essentials plan designed and priced for low-income customers.