How do I reset myPhonak TV Link?
Press the connect button on the back of the TV Connector for 7 seconds. During the 7 seconds- the LED will initially flash Blue- then Red. Once the reset is complete the LED will turn Orange.
How do I update myPhonak firmware?
No, you can’t do a firmware update of your hearing aids yourself. The firmware update must be done by your hearing care professional in their office. The firmware update cannot be done during a Remote Support session.
How do I reset myPhonak app?
This modal can be closed by pressing the Escape key or activating the close button.
- Open the myPhonak app.
- Go to the “My Hearing Aids” section in the app navigation.
- At the bottom of the overview page click “Forget devices” and “Yes, forget”, then you will be returned to the “Restart your hearing aids” screen.
Why does myPhonak app keep disconnecting?
Other reasons for disconnecting from the phone: If you were out of range (10 m / 30 ft) for longer time it may take up to 2 minutes until the Phonak hearing aids re-connect. Make sure you have no other devices connected to your phone (such as the car Bluetooth system). This may cause your hearing aids to disconnect.
Why is my Phonak not working?
Check if the hearing aids are already paired to the app. During the pairing process an internet connection is needed. Check if Bluetooth on your smartphone is activated. Make sure your phone and hearing aids are not in flight mode.
Why is myPhonak app not working?
Check if Bluetooth on your smartphone is activated. Make sure your phone and hearing aids are not in flight mode. On Android smartphones- Location Services must be enabled during the initial setup of the app. After the initial setup- Location Services are not required for the app to work.
How do I reset my Bluetooth hearing aid?
Go to the Android phone’s home screen and tap on the “Settings” icon. In the settings menu, tap on the Bluetooth icon. Tap on the slider button to turn Bluetooth on. Open both of your hearing aid battery doors for 5 seconds then close the battery doors (this puts it into pairing mode).
Why won’t myPhonak hearing aid stay connected to Bluetooth?
How do I setup myPhonak TV Connector?
Aug 12, 2020•Knowledge. Make sure your hearing aids are within 1 meter of the TV Connector. Then press the connect button located on the back of the TV Connector. Within 10 seconds, you will hear a confirmation beep indicating your Phonak hearing aids have successfully paired with the TV Connector.