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How do I get Polycom phone logs?

How do I get Polycom phone logs?

Connect to the Polycom Web Configuration Utility

  1. Launch a web browser on a Windows computer using the same network as your Polycom phone.
  2. Enter the IP address of the telephone you noted in the first step.
  3. Click Admin.
  4. Enter the MAC password.
  5. Click Submit.
  6. Navigate to Diagnostics > View & Download Logs.

How do I download Polycom firmware?

Go to “Utilities” >> “Software Upgrade”.

  1. Select “Poly Hosted Server” and then click on “Check for Updates”.
  2. Go to the Supported Firmwares page, find the firmware version for your device, then select it from the drop-down menu.
  3. Click on “Install”.
  4. The phone reboots to install the required firmware.

How do I transfer phone calls to another phone?

How to turn on Call Forwarding

  1. Listen for a dial tone, and press *72.
  2. Listen for a stutter dial tone followed by regular dial tone.
  3. Dial the number where you want your calls forwarded.
  4. When the phone is answered by either a person or voicemail, hang up.
  5. Your calls will now be forwarded to the number you dialed.

What is poly UC software?

Polycom UC Software is a leading unified communications (UC) software platform for open standards-based communication. Whether your teams engage your customers via IM, video conferencing or voice communications, UC Software brings it all together at the desktop or on your phone with all the features you need.

How do I check my Polycom firmware version?

To find out the current firmware version running on your Polycom phone:

  1. On the Polycom phone press the Menu Button.
  2. Scroll to the Status… menu item and press Select.
  3. Scroll to the Platform…
  4. Scroll to the Application…
  5. Scroll to the Main…
  6. You should see your firmware version on the screen similar to: Version:

How do I transfer my calls to another phone?

Versions of Android vary, but it’s usually simple to set up call forwarding using Android’s Phone app.

  1. Start the Phone app.
  2. Tap the three-dot icon at the top of the page and then tap Settings.
  3. Tap Calls.
  4. On the Call settings page, tap Call forwarding.
  5. *722125551212.
  6. *732125551212.

What are the steps of transferring a call?

There are a few essential elements of transferring calls you should always practice.

  1. Step 1: Inform the Caller. Let callers know you plan to transfer them.
  2. Step 2: Provide Back-up Information.
  3. Step 3: Thank the Caller for Their Patience.
  4. Step 4: Introduce the Caller.
  5. Step 5: Ensure the Call Transfers Successfully.