How do I contact NC Medicaid?
Contacts
- NC Medicaid Contact Center – Provider and beneficiary information on Medicaid and NC Health Choice policies and procedures. Phone: 888-245-0179. Monday – Friday 8 a.m. – 5 p.m.
- NCTracks Contact Center – Provider information for claims and billing. Phone: 800-688-6696.
- John E. Thompson, Director.
How do I contact DSS in NC?
Call 1-800-662-7030 (English, Spanish).
Who is over DSS in North Carolina?
North Carolina has a federally mandated, state supervised, county administered social services system. This means the federal government authorizes national programs and a majority of the funding, and the state provides oversight and support. The 100 local social service agencies deliver the services and benefits.
What does DSS stand for in North Carolina?
The Division of Social Services (DSS) provides guidance and technical assistance to agencies that provide direct services that address issues of poverty, family violence and exploitation.
What is the monthly income limit for Medicaid in NC?
The income limit for full Medicaid is $1,012 single person and $1372 for a couple. If income exceeds these, limits, the individual or couple must meet a medical deductible before he is eligible for full Medicaid.
How do I get a new Medicaid card in NC?
To replace Medicaid cards, survivors should call their caseworker at the local County Department of Social Services. North Carolina Food and Nutrition Services recipients can get replacement electronic bank transfer cards (formerly food stamp coupons), by calling (888) 622-7328.
How long does DSS take to investigate NC?
Once a social worker has completed the investigative assessment, they will determine whether the allegations of abuse or neglect are substantiated or not. This can take weeks or months but usually last about 45 days.
How do I report DSS worker in NC?
If a social worker is either licensed (LCSW or LCSWA) or certified (CSW, CMSW, CSWM) then one may file a complaint with the North Carolina Social Work Certification and Licensure Board. The Board may be reached by calling 336-625-1679, or emailing [email protected].
How do I file a complaint against a DSS in NC?
Drive, Raleigh, NC 27603, telephone 919-855-4800. The form for filing a complaint is appended to the end of this Grievance Procedure. Additionally, the form is available on the DHHS website and from the Department’s Compliance Attorney.
What happens when DSS takes a child in NC?
A hearing will be required within seven (7) days of the children being taken from your care, and this is called a “non-secure” custody hearing. At this hearing, the Court will determine the need for DSS to keep the children where they are at that particular point.
What is considered child neglect in NC?
A child is neglected if the child does not receive proper care, supervision, or discipline, from the child’s parent, guardian, custodian, or caretaker; or the child has been abandoned. A child is neglected if the child lives in an environment injurious to the child’s welfare.