How do I contact FirstBank customer?
By calling FirstContact on 0700FIRSTCONTACT (0700-34778-2668228), 01-4485500, 0708-062-5000. By emailing FirstContact [email protected].
How do I dispute a charge on my FirstBank card?
If you have a problem with the quality of merchandise or services that you have purchased with your Credit Card, and you have tried in good faith to correct the problem with the merchant, you can initiate a dispute on the transaction using this website, call us at 877-349-9226, or write us at First Bankcard – Dispute …
How can I chat with FirstBank?
To get started, add FirstBank on Whatsapp with 08124444000 and just say “Hi” to us. Remember to ensure that your WhatsApp number is the same number registered with the Bank.
How do I activate my FirstBank debit card?
To activate your First Bank Debit Card please call 866.985. 2273 and follow the steps to activate your card. You will be asked to set a pin for the card. If you wish to change your pin in the future, you may call the same activation line and a member of our card services team will assist you in setting your new pin.
Is FirstBank customer service 24 hours?
Our service operatives are available to assist you anytime.
Does WhatsApp have FirstBank?
Yes, FirstBank is available on WhatsApp. The bank is Nigeria’s multinational bank and the first bank to start providing banking services in Nigeria. FirstBank has proven over the years why it is the best bank in Nigeria.
How do I cancel a charge on my debit card?
Disputing a debit card charge involves contacting your bank and asking it to cancel the error, which restores your balance to its previous level. The bank’s final decision can take up to 10 business days. Call your bank’s customer service hotline, which you can usually find online or on the back of your debit card.
How do I dispute a charge?
Disputing a credit card charge. Consumers can dispute fraudulent charges on their bill by calling their issuer. This is typically a quick process where the issuer will cancel the credit card in question and reissue a new one. You also have the right to dispute a credit card charge for a purchase you willingly made.
Is FirstBank customer care 24 hours?
For enquiries and complaints, customers are encouraged to contact the Bank’s 24 hours multi-lingual customer care centre, FirstContact, on 01-4485500 or email, [email protected].
How do I activate my FirstBank Verve card online?
How To Activate Safetoken For Your Verve Card
- Insert your Verve card in the ATM card slot.
- Type in your 4-digit PIN and press Enter.
- Select your bank account that the card is tied to.
- Select ‘Quickteller’
- Select ‘Pay Bills’
- Select ‘Others’
- Enter ‘322222” as the Biller Code.
- Enter your phone number as ‘Customer Reference’
How do I know if my FirstBank account is active?
You can contact FirstBank customer support through LiveChat or by placing a call to any of these telephone numbers +234 1 905 2326, +234 708 062 5000, +234 1 448 5500. At this stage, we hope the information shared helps you know if your FirstBank account is active.
Can I still use online banking if my card is expired?
Yes, Of course . Your net banking will work irrespective of debit card. Net banking is enabled in your account, so it will work whether your debit card is working or it is expired.