Can I return a mobile phone to Tesco?
Within 14 Days of Purchase. If your phone becomes faulty within the first 14 days of purchase, we offer a no quibble refund service. If your phone was bought in a Tesco store, please return it fully boxed and including accessories such as battery, headset, charger and SIM card to the customer services desk in store.
How do I make a claim on my Tesco Mobile Insurance?
Making a claim
- You can submit a claim online 24/7 using our online claims tool. You can start a new claim continue an existing claim.
- Alternatively you can call the Tesco Phone Insurance team on 0345 030 3290* to make a claim, ideally within 30 days of discovering a loss, theft, fault, breakdown or damage to your device.
How many times can you claim on Tesco Mobile Insurance?
How many times can I claim? You can make two claims in any 12 month period.
Can mobile phones be repaired?
Unfortunately, it’s more common to have issues with a phone than to know how to fix it. But with the growing Right to Repair movement, there are many websites, communities and forums dedicated to the topic of DIY mobile phone repairs and the good news is that you can fix your mobile phone yourself.
How long is Tesco warranty?
Is your item faulty or damaged? We do our best to make sure everything works perfectly, but if you find that any of our products are faulty within 12 months from purchase, we guarantee you a full refund, repair or replacement.
How reliable is Tesco Mobile?
Customer service Tesco Mobile is very highly rated among its customers. The latest industry data from Ofcom showed 97% of Tesco Mobile customers were satisfied with the overall service, beating all other providers to the top spot. This is also well over the sector average of 93%.
How do I make a claim on my insurance phone?
You must contact the network of your cell phone and blacklist your phone immediately. You need to report the theft to the nearest police station and obtain a case number within 24 hours of the incident, thereafter contact your insurance provider to proceed with a claim.
How do you find out if your phone is insured?
Call: For mobile phone insurance: 333 from a Three phone, or 0333 338 1001 from any other phone. For tablets and Mobile Broadband: 500 free from a Three phone, or 0333 338 1003 from any other phone.
What happens when your phone breaks on contract?
If it’s a fault in your phone and not something you’ve broken yourself, like your screen, and it is still in the one-year period of warranty since purchase, the manufacturer has an obligation to repair, replace or refund. Extended warranties may not cover as much as you believe when you signed up for them.
What do I do if I broke my phone?
As we’ve seen already, you have several options:
- Claim on your phone insurance.
- Find or borrow an old phone.
- Repair the cracked screen yourself.
- Pay for the screen to be repaired.
- Trade in or sell the phone and buy a replacement.
- Contact your carrier for an upgrade.
- Carry on using your phone.
Do Tesco phones have warranty?
All devices (excluding Apple) come with our 24 month Tesco Mobile warranty. Apple devices bought from 1st January 2020 come with a warranty for 12 months.
Is Tesco Mobile bad?
Tesco Mobile is very highly rated among its customers. The latest industry data from Ofcom showed 97% of Tesco Mobile customers were satisfied with the overall service, beating all other providers to the top spot. This is also well over the sector average of 93%.