Where can I drop off ThredUP returns?
The ThredUP Return Policy for Goody Boxes
- Pack the item you want to return.
- Place the shipping label on the box.
- Drop off your parcel at FedEx or USPS.
How long does it take ThredUP to process returns?
3 to 5 business days
After we receive your return, please allow 3 to 5 business days for your return to be processed. Once your return is processed, you’ll receive a confirmation email.
Does ThredUP do free returns?
Refund OptionsthredUP has three different refund options available:thredUP credit: We’ll give you a free return shipping label and your refund will be in no…
Does ThredUP allow returns?
— To qualify for a refund, all items must be in the same condition in which you received them (New with Tags items must be returned with original tags attached). — Original shipping charge is not refunded when returning items. — All items are subject to a $1.99 restocking fee (more on that below).
How do I return clothes to thredUP?
To initiate a return, please visit your Returns page and complete the following steps:
- Select the items you’d like to return.
- Select the most relevant return reason for each item.
- Select your preferred refund method.
- Select Confirm Return.
What shipping does thredUP use?
Standard domestic orders are shipped with FedEx SmartPost, a FedEx partnership with USPS, or UPS. To track your order, head over to your Orders page, click on your order, and you’ll see the option to track each shipment.
How do I avoid thredUP restocking fee?
Returning to ThredUp
- Free return label and receive store credit only.
- Pay $8.99 for the shipping label and receive a credit on your card, less the restocking fee.
- Pay for shipping yourself and receive a credit on your card, less restocking fee.
Do thredUP bags expire?
No, Clean Out Kits do not expire, however, some older bags may process with a recycling fee which we do not apply any longer.
What does return initiated mean?
What is a Buyer Initiated Return. The concept allows buyers to request and initiate a return – sometimes without much involvement from the seller (but based on what the seller allows for their orders).
Where is thredUP located?
thredUP is headquartered in San Francisco, CA and has 9 offices located throughout the US. See if thredUP is hiring near you.
How heavy can a thredUP bag be?
When packing, please take into account some shipping restrictions: Cleanout Bags should not weigh more than 15 pounds. Boxes should not weigh more than 30 pounds. Boxes should not exceed 27 inches in length, 17 inches in width, or 17 inches in height.
What is thredUP outlet?
One of the site’s new features is an “outlet” section. If you buy five or more items, the site gives you 30% off each one. The more you buy, the more the discount. Searching the outlet helped me get the best deals. Although thredUP is a resale store, some of their regular prices can be close to retail.