Who is head of customer service at American Airlines?
FORT WORTH, Texas — American Airlines announced today that Alice Curry has been promoted to Vice President of Customer Care. She succeeds JonCarlo Gulbranson, who was previously named Vice President of Operations and Crew Performance.
How do I escalate a complaint with American Airlines?
Steps to escalate a complaint with American Airlines: Take yourself to the official website of American Airlines. You can find the Contact American option at the bottom of the homepage. Once you click on it, you will see the feedback option on the right side. You need to click on that to see the feedback form.
How do I get through to American Airlines customer service?
In the U.S., please contact American Airlines or American Eagle at 800-433-7300 for further information. If assistance is needed in Spanish, you may dial 800-633-3711. If you have a hearing or speech impairment, you may contact American Airlines or American Eagle at 800-543-1586.
Where do I file a complaint with American Airlines?
To file a complaint with American Airlines, contact Customer Relations either by mailing a letter to 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034, or sending an email through its online form. If the problem is specific to delayed baggage, call its customer service line at 800/371-4771 (4am–11pm PT, M–F).
Who is the COO of American Airlines?
David Seymour
David Seymour is American’s Chief Operating Officer. He leads all of American’s operations including airport operations, flight operations, technical operations, flight service, safety, cargo operations and the Integrated Operations Center, where the airline’s daily operations are managed.
How do I complain about an airline?
It’s often best to email or write to the airline’s consumer office at its corporate headquarters. DOT requires airlines that fly to, from, or within the United States to state on their websites how and where complaints can be submitted. There may be a form on the airline’s website for this purpose.
How do I claim compensation from American Airlines?
When you are have suffered flight delays and cancellations on American Airlines, you should turn to Flightright to help you get the compensation you deserve. With Flightright, your claim to delay compensation is assured. By using our easy, fast and free online calculator you can check your eligibility for compensation.
Is there a live chat for American Airlines?
Chat with us Connect with us in a live chat session.
Can I sue American Airlines?
In California, you can sue American Airlines for a maximum of $10,000 if you are an individual. If you are a business suing American Airlines, you can sue for a maximum of $5,000. Note, if you are a sole proprietor, you count as an individual.
Who is the richest airline CEO?
Airline veteran Rakesh Gangwal made his fortune from InterGlobe Aviation, the parent outfit of budget airline IndiGo, India’s largest by market share. Gangwal started his airline career with United Airlines in 1984 and went on to run US Airways Group as its chief executive and chairman.