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How is working in Verizon call center?

How is working in Verizon call center?

The call enter is very structured but the day goes by quickly since there is so much to do. There is a lot of favoritism from management when it comes to promotion and development. The best part of the job is the relationships you create with employees.

Is Verizon a good employer?

Commitment to the company Verizon is a good company to work for. They are very focused on the customer and they are supportive of family, Verizon wants to help you balance you work n personal life.

Why do you want to work for Verizon answer?

“I want to work for Verizon because you are an inclusive team of diverse people who give back to the community like providing technology to underprivileged schools and leaving a small footprint on the environment.

Is working in a call center hard?

Working in a call center can be very demanding, but also extremely rewarding. Call center agents learn something new almost every day and are constantly being faced with different obstacles and challenges.

What are the disadvantages of working in a call center?

Call center processes tend to be repetitive, making it difficult for some employees to stay motivated. Low motivation levels have been linked to poor performance, so you’ll have to find a coping mechanism to overcome the monotony. Some agents engage in different social activities, hobbies, and sports.

How do I survive a call center job?

How to Survive (and Succeed) in a Call Center as an Introvert

  1. Find the right call center. Not all call centers are created equal.
  2. Plan and request time off.
  3. It’s okay to go solo.
  4. Fake it till you make it (yes, really).
  5. At the end of the day, disconnect.

How stressful are call center jobs?

Some call center workers go as far to say that excessive call monitoring and strict control measures are emotionally demanding and oppressive. Furthermore, research indicates that there is a positive correlation between high levels of monitoring and depression, anxiety, turnover rates and decreased job satisfaction.