How can I speak to Citibank Customer Service Malaysia?

You may contact us via the following channels:

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03-2383 0000 (KL)
04-296 0000 (Penang)
07-3406000 (JB)
1800-82-1010 (Sabah & Sarawak)
CitiPhone Self-service Phone Banking.

How do I contact Citibank Customer Service?

For assistance with your account, please contact Customer Service at 1-800-347-4934 (in Spanish: 1-800-947-9100) (TTY: 1-800-325-2865).

How do I talk to a Citibank Customer Service officer?

Connect by Mail

Online Banking Support. 1-800-374-9700. TTY: 1-877-693-0372.
Apply for an Account & Check your Application Status. 1-800-745-1534. TTY: 1-800-992-9833.
Servicio al cliente español. 1-800-360-2484. TTY: 1-800-945-0258.
General Support & Servicing. 1-888-248-4226. 210-677-3777.

Is Citi Customer Service 24 hours?

Service Channels Citiphone offers you the service 24-hours a day, 7-days a week for immediate assistance. Citiphone Banking gives you the power to control your banking from anywhere, anytime, simply by dialing 800-830-1880* / 86-20-38801267. For credit card holders, please call us at 400-821-1880* / 86-21-38969500.

How do I cancel my Citibank Credit Card Malaysia?

At any time, you may terminate the use of your Card by calling CitiPhone or giving prior written notice to us and returning the Card cut in halves or several pieces across the magnetic strip and across the microchip embedded in the Card (if any) at your own cost . No refund of the annual fee will be made to you.

How do I email Citibank Malaysia?

For e-mail i. Provide acknowledgement response within 24 hours (if the email is addressed to [email protected].

What is the phone number for Citi Cards?

1-800-950-5114
1-800-950-5114 Terms and conditions apply. For more information, please login or call Citi Customer Service at 1-800-950-5114 (TTY: 1-800-325-2865 for hearing and speech impaired services only). View the Card Benefits Site Terms of Use.

What is Citibank toll free number?

For any concerns, you may call us at (632) 8995-9999 or send us a message through www.citibank.com.ph.

What is the phone number for Citi card?

(800) 950-5114Citibank / Credit card support

How can I contact Citibank through email?

Citibank® Online: Once logged in, click on “Contact Us” on the upper right side of the page and click on “Send a Message.” Enter your OTP (One-time PIN) to proceed then select “Compose Email”. Select the appropriate subject line for the message, enter the details of your inquiry then click on “Submit”.

Does Citibank have a chat line?

Online ChatCitibank / Customer service chat

Can I waive Citibank annual fee Malaysia?

Following year(s) waived if customer spends an annual minimum of RM15,000 on principal card during current year. The 12-month spend accumulation will start after cardmembers’ first statement cycle. Following year(s) waived if customer spends an annual minimum of RM15,000 on supplementary card during current year.

How do I contact Citibank Malaysia?

You may write to us or mail to the following address: Citibank Berhad, Customer Service Center, No 165 Jalan Ampang, PO Box 11725, Kuala Lumpur.

What is a Citibank customer?

“Customer” means any existing customer of Citibank who holds one or more Account(s) and includes such persons using my PIN for the purpose of accessing and/or using Citibank Online. A Customer includes a Citigold Member.

How to complain about Citibank Online Banking?

In the event I have any concerns or complaints pertaining to my use of Citibank Online I may call CitiPhone Banking at the telephone number listed on this Website or visit any of Citibank’s local branches to lodge my concerns or complaints in accordance with the Card terms and conditions or the applicable Account Terms and Conditions, whichever

Where can I get help with my Citibank credit card?

A Citibank credit card. Credit card information i.e. credit card number,expiration date and CVV2 (the 3 digits to the right of the signature strip on your credit card) If you need help, please call our CitiPhone Banking. Kuala Lumpur 603-2383 0000603-2383 0000 Penang 604-296 0000604-296 0000 Johor Bahru 607-268 0000607-268 0000 Sabah & Sarawak

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