Why do I have no service Optus?
Visit Check Network Status > Outages > Fixed Outages to see any known issues with our network in your area. Check your account balance and due date. If it is overdue, your service may be restricted. See Report a payment / restore your service.
Why is my Optus mobile internet not working?
Switch your device off (do not select restart), wait 30 seconds and turn it on again. If you’re using an external USB modem / dongle: Close your Optus Mobile Broadband Connection manager application and any other open applications. Eject and remove your USB modem / dongle from your computers USB port.
How do I reset my Optus network?
Android network reset
- Open the Settings app.
- Tap General.
- Tap Reset.
- Tap Reset Network Settings.
How do I connect to Optus mobile network?
(Windows & Mac OS-X)
- Open your Optus Mobile Broadband application.
- Click the ‘Tools’ (A) menu then select ‘Options’ (B)
- In the ‘Options’ window.
- In the ‘Profile Name’ field (E): Enter a name that is easily identifiable as the new APN.
- In the APN field (F): Enter your plan’s APN, exactly as given in the APN List.
Why is my Optus SIM card not working?
Switch the device off again. Remove the SIM card. Place the SIM card into an alternate working Optus or network unlocked mobile device. If the alternate device produces a similar error, then you’ve confirmed that the SIM card is faulty.
Is Optus down in Melbourne?
There are currently no reported issues with the My Optus App.
How do I reactivate my SIM card?
Once a SIM card has been deactivated, it’s not possible to reactivate it. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. It is therefore impossible to keep the phone number associated with a deactivated SIM.
Why is Optus internet Slow?
There are a few reasons you may be experiencing slow data speeds. It may be due to environmental factors, high volume web traffic or your 4G device has moved into a 3G coverage area.
Why does my phone say no service when I have service?
Why your phone shows a “No Service” message. If you’re getting this message on your phone it means that your device cannot find a signal from your cellular carrier. This prevents you from making calls, sending texts, and other normal functions.