How do I speak to a person at Asurion?
Asurion Customer Care: 1-888-562-8662 To talk to a live representative, dial 1 after the number and stay on the line.
Does Asurion have 24 hour customer service?
We’ll connect you with the right person. Our experts are here and ready to help, Monday–Saturday, 8am–6pm CT.
How do I contact Verizon Asurion?
Note: You must pay Asurion the applicable deductible at the time of claim filing.
- File a claim on Asurion’s website.
- Call Asurion at (888) 881-2622.
- File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device.
How do I get a free replacement phone from Asurion?
To file a warranty claim with Asurion via phone, call (888) 881-2622. Describe the issue you’re having with your phone and request a phone replacement if you wish.
Who is Asurion Wireless?
Asurion, LLC is a privately held company based in Nashville, Tennessee, that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In 2014, the company operated in 14 countries and had 49 offices with 19,000 employees serving 280 million consumers.
Is Asurion associated with Verizon?
As it turns out, Verizon isn’t even providing the coverage; it is marketing and reselling insurance from a low-profile Nashville, Tennessee-based company called Asurion(Opens in a new window).
Are Asurion replacement phones new?
KEY TAKEAWAYS: Asurion sends out replacement phones that have often been professionally refurbished. These phones often include a specific branding of “Refurbished by Asurion” or “Remanufactured by Asurion.” Be sure to mail back your defective phone once you have received the replacement unit.
Will Asurion replace a cracked screen?
Phone insurance from Asurion provides coverage not only for a cracked screen but also other common mishaps like water damage, loss, and theft. Learn more about Asurion phone insurance plans today.
Is Asurion owned by AT?
Asurion is what it is. It is not owned by ATT or another carrier.
Is Asurion a real company?
Asurion is a global tech care company that provides insurance, installation, repair, replacement, and 24/7 support for a wide range of products, from mobile phones and laptops to household appliances. Learn more at Asurion.com.
How long does it take to receive a replacement phone from Asurion?
We’ll fix your broken device or send you a replacement as soon as the same day. All you need to do is file a claim, either online or over the phone.
Is a replacement iPhone new?
If AppleCare is replacing your phone within the first 14 days of purchasing the phone, then they will send you a brand new phone. After the first 14 days, AppleCare will replace your phone with a refurbished one.